I have visited both of your locations during the posted hours of operations and for each location I encountered a locked door with a sign explaining why the business was closed for one reason or another. One time it was because there was a staff meeting taking place (and I could see the staff standing at the register talking) and another time it was because the staff person was in the back of the store. It was also very challenging to get assistance and support with my order during the purchasing process.
Dear Zack,
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced during your visit to our shop. We strive to ensure that our doors are open during our posted hours of operation and we understand how frustrating it can be to encounter a locked door. As a small business that has one shop keeper per location most days, we take the opportunity to connect with each other once a week in a vitrual meeting for 15 minutes on Thursdays from 10:45am to 11am PST. We put a sign on the door with a 'complimentary' chocolate bite coupon as a way to say 'thanks for bearing with us' and hopefully spark a little joy and counter any frustration. We understand that this was not your experience. Please know that we value your feedback and will use it to improve our customer service.
Best regards,
The Meadow Team
Yes. Truffle aroma strong. Expensive but used especially for certain foods.
It is the green thing to do, but I was disappointed that the box it ships in is all the packaging there is. There's no internal container so everything is directly in the shipping box, with the mailing label and cut shipping tape (since I opened it for a peek). There's nothing to take out of the box and have on the counter or table as a nice looking basket.
That being said, I'm very pleased with the selection of chocolates inside, and I do think less packaging is better.
I contain multitudes :)
Truly delighted!
Thank you for your kind words! We are thrilled to hear that you enjoyed our Meadow Wine and Flowers Dark Chocolate. It's one of our faves!
I bought this for making ice cream this weekend from Salt & Straw’s cookbook. I used it in scrambled eggs this morning, and it’s wonderful.
