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I purchased a gift certificate for a ‘foodie’ friend to do a bit of shopping online and in the store. Having been in the store (pre-covid) there are a variety to choose from and a fun browsing and buying experience.
I was disappointed. I thought you'd have some system where a gift certificate could be emailed directly to the person receiving the gift. You should make clear how your system works, so that people like me end up ordering a gift certificate that won't arrive until long after a person's birthday.
Thank you so much for your feedback on our Gift Certificates. As of October 15, we have updated our gift card system to allow customers to purchase electronic gift cards. We have also updated the description on our website to more clearly explain how this works.
Thanks so much!