Mystery box success
We loved everything in our shipment and saved the "mystery" for the last item to unwrap. Of course, very tasty and now we definitely need more! Also, much fun, and thinking we need a mystery surprise in all our shipments :)
So this was our second order The Meadow sent, as the first salt block was damaged due to bad packaging, and unfortunately this 2nd package arrived in even worse condition casing the salt block to be damaged on 2 corners. However, as The Meadow has been so on top of things and generous with send a 2nd block, we will be happy to make use of it as is! As thank you for the Mystery Salt treat which we haven’t tried as yet but are certain it will be delicious.
I have attached a photo of how the 2nd block arrived and I would suggest that the USPS block is just not strong enough for the weight of the salt block. You may need to either switch to another carrier with a stronger box for you may need to “bubble wrap”the salt block before sending USPS.
Best regards, Valerie Coster
Thank you so much for bringing this to our attention. This is something new that's been happening only very recently as we have been shipping out our gorgeous salt slabs for 10+ years and have had very, very few issues.
We have taken steps to investigate why the blocks have been arriving in such poor condition as of late to ensure that we can return to our prior standard of shipping :)
Thank you so much for your understanding and kindness regarding this and be assured that we are going to get to the bottom of this situation.
I appreciate the quality of the salts and I feel good supporting local business! Thank you for making the process so easy!
I recently decided to order the Mystery Salt for the 1st time. As usual my order arrived perfectly packaged but I was not expecting to find Pickled Ginger Salt!
I was having a hard time thinking of how I could use it so I just started rummaging through the fridge. I like it best with cucumbers and watermelon, and it makes a great addition to stir fry. I will definately order the Mystery Salt again.