We are often quick to complain long and loud about bad customer service experiences. But what about great experiences? Sometimes a company just goes above and beyond in service — whether that is seen in correcting a mistake, offering special education and resources to customers, or just being all-round nice people. What are your stories of amazing customer service from kitchen shops and brands? Other kitchen shops simply go above and beyond in education and resources for their customers. Mark Bitterman loves to teach customers about salt at his shop in Portland.
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I swear the texture and consistency of this salt has changed since I first received as a gift several years ago. While still excellent in flavor, it is "chunkier" and moister now which takes away from its ease of sprinkling.
They have everything you could ever want as long as it’s salt or chocolate or helpful customer service. My experience here was delightful and I left with two gifts I know my loved ones will enjoy. I will be back.
I visited your store from Seattle about a year ago. I have since ordered gifts and salts and other products for me. This salt is my fav especially on popcorn and avocado salt.
A delightful bundle to give a friend as a token of appreciation. You can select different chocolates or go all in on one!
A friend shared one of the most beautiful items on earth, The Meadow's Black Truffle Sea Salt, with me last year and I now I can't live without it! It's forever a kitchen staple and one of my most treasured joys. 11/10 Recommend!