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I ordered three blocks from the Meadow and was so excited when they arrived. Sadly, the box was only packed with padding on two of the sides and one of the sides the sides that was not padded got a large gash in it, cracking and chipping the blocks. I spoke on the phone with someone at the store before Christmas and they were so kind and wrote down my order information, assuring me that they could fix the problem. I think the chaos of the year must have swept up the contact information I left with the store representative. Apart from the shipping damage, the blocks look like they are beautiful and good quality.
The salt plate arrived wrapped in non-padded brown paper in a shipping box. One of the corners was broken off, and I glued it on. Two others has white discoloration on a corner suggestive of trauma without breakage. I think you can do better because I had ordered larger blocks in the previous month that were well padded and no defects.