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I really love your salts and chocolates, but I was both embarrassed and terribly disappointed when my orders arrived weeks after Christmas. At the very least, I expected some kind of “heads up” that they wouldn’t make it in time for the holiday.
Thanks so much for your recent order and your feedback. We are as bummed as you are to hear that your order took longer to arrive than expected. Due to unprecedented volume in shipping, USPS took a little longer to deliver packages this holiday season. Please reach out to us at firstname.lastname@example.org if there's anything we can do to make it up to you.
We just purchased Omaha steaks and felt the Grilling Combo was a great compliment to the Christmas gift for our daughter and husband.